This is the privacy policy for www.turnkey.com.au (the Site). The Site is operated by Turn-Key Systems Pty Ltd (we, us and our). Turn-Key Systems Pty Ltd is committed to protecting your privacy on-line. At Turn-Key Systems Pty Ltd we appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.


We may collect the following information about you:

information (such as your name, IP address, email address, postal address and telephone number) that you provide by completing forms on the Site, including if you register as a user of the Site, subscribe to any service, upload or submit any material via the Site, or request any information; communications you send to Turn-Key Systems Pty Ltd , for example to report a support problem or to submit queries, concerns or comments regarding the Site or its content; information from surveys that Turn-Key Systems Pty Ltd may, from time to time, run on the Site for research purposes, if you choose to respond to them; details of your visits to the Site, the resources you access and any data you download; and employment details if you send us a CV, resumé or other details of your employment history in connection with an advertised job vacancy or a general enquiry regarding employment opportunities with Turn-Key Systems Pty Ltd.
You are under no obligation to provide such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services. Your data will be held with us for an extended period until either i) Turn-Key Systems Pty Ltd deem it no longer necessary to hold your information in order to satisfy the aforementioned user objectives; or ii) a formal request for erasure is received.


Turn-Key Systems Pty Ltd will use the information you provide to:

identify visitors to the Site; enable us to provide you with the services and information offered through the Site and which you request; audit the downloading of data from the Site; verify financial transactions (where relevant); improve the layout and/or content of our web pages and customise them for users; carry out research on our users’ demographics; and send you information we think you may find useful, including information about our products and services, provided you have indicated that you do not object to being contacted for these purposes.
You can tell us not to contact you with information regarding our products and services by following the unsubscribe instructions on any communications sent to you. You can also exercise the right at any time by contacting us using the contact details at the end of this privacy policy.


Turn-Key Systems Pty Ltd may disclose aggregate statistics about visitors to the Site, customers and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

Turn-Key Systems Pty Ltd may disclose personal information to any of its affiliates, or to its agents or contractors who assist us in providing the services we offer through the Site, including the CMS Hubspot, for processing and fulfilling requests for information, providing support services, receiving and sending communications and analysing data, or in other tasks, from time to time.

In the event that Turn-Key Systems Pty Ltd undergoes reorganisation or is sold to a third party, you agree that any personal information Turn-Key Systems Pty Ltd holds about you may be transferred to that reorganised entity or third party.

Turn-Key Systems Pty Ltd may disclose personal information if required to do so by law or if it believes that such action is necessary to prevent fraud or cyber crime, or to protect and defend the rights, property or personal safety of Turn-Key Systems Pty Ltd, any of its affiliates, the Site or its visitors.


The Site may, from time to time, contain links to external sites. Turn-Key Systems Pty Ltd is not responsible for the privacy policies or the content of such sites.


Turn-Key Systems Pty Ltd places great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. User data held on our website is encrypted. While we cannot ensure or guarantee that loss, misuse or alteration of information will not occur, we use all reasonable efforts to prevent this. In the unlikely event of a data breach Turn-Key Systems Pty Ltd will work to inform the Supervisory authority and concerned data subjects within 72 hours of becoming aware of the breach, in accordance with Articles 33 and 34 of the GDPR.

You should bear in mind that transmission of information over the internet is never entirely secure. We cannot guarantee the security of information you transmit to the Site and any such transmission is at your own risk.

It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.


Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a website if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify users or passwords and do not store credit or debit card details. For more information see our Cookies Policy.

We use cookies to:

identify who you are and to access your account information; estimate our audience size and patterns; ensure that you are not asked to register twice; control how often visitors see similar online advertisements; and track preferences; to improve and update the Site


The Site may make chat rooms, forums, message boards and/or news groups available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.


Information which you submit via the Site is sent to and stored on a computer located in Australia. This is necessary in order to process the information. Information submitted by you may be transferred by us to our other offices and/or to the third parties mentioned in the circumstances described above, which may be situated outside the European Economic Area.


By using the Site, you consent to the collection and use of information in accordance with this privacy policy. Turn-Key Systems Pty Ltd may change this privacy policy from time to time by displaying the revised policy on the Site.


You have a legal right to a copy of all the personal information about you held by us. You also have a right to correct any errors in that information. As mentioned above, you have a right to prevent us using your personal information for direct marketing purposes. In some circumstances you may also request that personal information about you that is held by us be erased from our records, without undue delay, in compliance with Article 17 of the GDPR.

You also have the right to object to our processing of your personal data due to issues relating to your particular situation, but only in so far as that the legal basis for the processing is that the processing is necessary for tasks relating to the public interest or legitimate interests.

In certain special circumstances you may have the right to lodge a complaint with the Supervisory authority.

In so far as the legal basis for our processing your personal data is consent, as explained above, you have the right to withdraw that consent at any time. Do note, however, that withdrawal does not affect the lawfulness of processing before the time of the withdrawal.

Please email any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data to info@turnkey.com.au.